Let us look at this case here.
Is this caused by the KPIs? When I was a lecturer, they have a KPI of 70% passing rate for each subject, but if you have a class that have a lot of weak students, then you are screwed. Sometimes I feel that people implement it without thinking of the consequences. I have heard "rumour" of lecturers at the other centers giving out exam answers to the students, but of course people will deny everything. That's normal.
Groan, more KPIs.
As usual, there will people who will be jumping without finding out the root cause of the problem.